[Announcement] Rakuten Insight Surveys - FAQ and UI Update

13/07/2020

Dear members,

We're pleased to announce that we've updated our FAQ page!  

You can now get answers to even more frequently asked questions without having to submit an inquiry or wait for a reply.

https://sg.m.aipsurveys.com/faq


You may of course always continue to reach out to us with an inquiry (https://sg.m.aipsurveys.com/inquiry) if you can't find the answer you're looking for.


And one more small update:
*App users, please note that this only applies to the Rakuten Insight Surveys website for now.


It's now even easier to check the estimated delivery date for your reward items.
1. Log in to view your "My page"
2. Click the green "Redeem Epoints" button
3. Click the blue "Estimated Delivery Date" button

You may also always check our news (https://sg.m.aipsurveys.com/news) to find out whether the month's rewards have been shipped yet before sending an inquiry.
We hope that these updates improve your experience taking surveys and earning rewards with us.



Thank you for your continued participation.


Rakuten Insight Surveys