[Attention] Member site maintenance

08/07/2020

Dear members, 

In order to serve our members better, we will conduct a website/app maintenance during below date and time. 

Maintenance period:
From Monday, 13th July 2020 06:00 
Until Monday, 13th July 2020 06:30


Please be informed that members will NOT be able to do the following actions during this maintenance period.
- Enter the website/app or login to your account 
- Participate in a survey (There will be no available survey during the maintenance period)
- Update your profile - Redeem your points for rewards
- Contact Rakuten Insight Surveys via an Inquiry system on the website/app 

Please understand that response to your submitted inquiry will be delayed. 
We will try our best to reply as soon as possible after the maintenance period. 
Our site/app will be back to normal after the maintenance period and members will be able to login as usual. 
We are sorry for the inconvenience this might cause and thank you for your kind understanding. 

Rakuten Insight Surveys member support