Announcement on sending of payments and rewards redeemed during the month of April 2020

13/05/2020

Dear member,



Point exchange requests submitted during April 2020 have now been processed.

 


PayPal

Please be informed that the PAYPAL Redemption requests in Singapore will be processed and fulfilled twice a month;

-  Your redemption request between 1st to 15th April have been credited to your PayPal account on 20th April

-  Your redemption request between 16th to 31th April have been credited to your PayPal account on 5th May

Online Vouchers

 (Chope, and Dairy Farm, Grab, Klook Voucher Codes) 


For online items, you should have already received an email from us containing for your voucher code on 12th May 2020.
Please make sure emails from us do not get sent to your spam folder!


The email subject line is: [Rakuten Insight Surveys] Your voucher "Voucher name" redemption is ready!


Some online items have an expiration date!In these cases it will be shown in both the email and the link to activate the voucher.
If you are having trouble receiving email from us, please [send us an inquiry] and we will be happy to help you.


Thank you for your continued support and participation.
We hope you continue to enjoy answering surveys and earning rewards!


 
Sincerely,
Rakuten Insight Surveys Member Support