Announcement on sending of payments and rewards redeemed during the month of February 2020

27/03/2020

Dear member,



Point exchange requests submitted during February 2020 have now been processed.

 


PayPal

Please be informed that the PAYPAL Redemption requests in Singapore will be processed and fulfilled twice a month;

-  Your redemption request between 1st to 15th February have been credited to your PayPal account on 25th February

-  Your redemption request between 16th to 29th February have been credited to your PayPal account on 10th March

Online Vouchers

 (Chope, and Dairy Farm, Grab, Klook Voucher Codes) 


For online items, you should have already received an email from us containing for your voucher code on 18th March 2020.
Please make sure emails from us do not get sent to your spam folder!


The email subject line is: [Rakuten Insight Surveys] Your voucher "Voucher name" redemption is ready!


Some online items have an expiration date!In these cases it will be shown in both the email and the link to activate the voucher.
If you are having trouble receiving email from us, please [send us an inquiry] and we will be happy to help you.


Thank you for your continued support and participation.
We hope you continue to enjoy answering surveys and earning rewards!


 
Sincerely,
Rakuten Insight Surveys Member Support