Announcement on sending of payments and rewards redeemed during the month of October 2019

22/11/2019

Dear member,



Point exchange requests submitted during October 2019 have now been processed.

 


PayPal

Please be informed that the PAYPAL Redemption requests in Singapore will be processed and fulfilled twice a month;

-  Your redemption request between 1st to 15th October have been credited to your PayPal account on 28th October.

-  Your redemption request between 16th to 31st October have been credited to your PayPal account on 15th November.


Online Vouchers

 (Chope, and Dairy Farm, Grab, Klook Voucher Codes) 


For online items, you should have already received an email from us containing for your voucher code on 19th November 2019.
Please make sure emails from us do not get sent to your spam folder!


The email subject line is: [Rakuten Insight Surveys] Your voucher "Voucher name" redemption is ready!


Some online items have an expiration date!In these cases it will be shown in both the email and the link to activate the voucher.
If you are having trouble receiving email from us, please [send us an inquiry] and we will be happy to help you.


Thank you for your continued support and participation.
We hope you continue to enjoy answering surveys and earning rewards!


 
Sincerely,
Rakuten Insight Surveys Member Support