Announcement on shipment of rewards redeemed during the month of August 2019


Dear member,

Point exchange requests submitted during August 2019 have now been processed.


Offline Rewards

(NTUC Gift Voucher)

Offline reward vouchers have been shipped on September 20th to the address registered in your member profile.

Please understand that it may take 1 or 2 weeks until your reward arrives.
Please kindly refrain from sending us any inquiry regarding delivery time until 2 weeks have passed.


Online Rewards
(Chope, and Dairy Farm, Grab, Klook Voucher Codes)

For online items, you should have already received an email from us containing for your voucher code.

Please make sure emails from us do not get sent to your spam folder!

The email subject line is: [Rakuten Insight Surveys] Your voucher "Voucher name" redemption is ready!

Some online items have an expiration date!
In these cases it will be shown in both the email and the link to activate the voucher.

If you are having trouble receiving email from us, please [send us an inquiry] and we will be happy to help you.


Thank you for your continued support and participation.

We hope you continue to enjoy answering surveys and earning rewards!




Rakuten Insight Surveys Member Support