【Important】Mobile app issue resolved

26/08/2019

Dear members,

 

The technical issue with redemption via our mobile app has been resolved as of August 24, 2019.

Members may now access the My EPoints and Redemption tabs within the Android mobile app as usual.

 

We sincerely apologize for any inconvenience caused.

Thank you again for your understanding.

 

Rakuten Insight Surveys Member Support