【Update】Payment delay redeemed during the month of January 2019

28/02/2019

Dear members,

 

Regarding the recent PayPal issue:

 

We are sorry to inform you that it will take two or three weeks until payment to members’ accounts can be processed.

 

We apologize for the delay and any inconvenience it may have caused. We are working to resolve the issue as quickly as possible.
We thank you for your cooperation and patience.

 

[Details]

Issue:  PayPal exchanges made during January 2019 cannot be transferred to members’ accounts

Affected Members:   Members who requested a PayPal exchange during or after January 2019.

 

Thank you for your continued support and understanding.