【Important Notice】Payment delay redeemed during the month of January 2019

19/02/2019

Dear Members,

 

Thank you for your continued support and cooperation.

We are extremely sorry to inform you that we are currently facing the below technical error:

 

Issue:

PayPal exchanges made during January 2019 cannot be transferred to members’ accounts

Affected Members:

Members who requested a PayPal exchange during January 2019.

 

We are currently investigating this matter to solve it as quickly as possible. We will keep you updated.

Again, we deeply apologize for any inconvenience this may have caused.

 

Thank you.

 

Rakuten Insight Surveys Member Support