Announcement on shipment of rewards redeemed during the month of September 2018
Please be informed that the shipment for NTUC and Ticket Max vouchers' Point exchange requests made on Rakuten Insight website during the month of September 2018 has been made on 23th October 2018 to member's registered address.
Please understand that it might take 1 or 2 weeks until the reward arrives. Please kindly wait before sending an inquiry to us. Thank you for your continuous support and we hope to hear from you again in future studies.
Regarding your TicketMax redemption, you should have received 2 emails from TicketMax for your voucher code and security code, kindly make sure emails from TicketMax do not go to your SPAM folder and the email subject line is:
Email title of your voucher code: Getting started with your Ticket Max voucher
Email title of your security code: Using your Security code
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